What is charged doesn't match the lack of quality in this hotel. Internet & lobby coffee isn't worth "resort fee"- just an avenue to charge more money to customer. Over all- very expensive, not worth what was charged, needs updated & needs a deep cleaning. Wait staff tried to fill drinks & clear dishes but it was very clear they were overwhelmed. With our concert tickets we received the Epic Buffet for dinner on Saturday. Poor selection & made to order omelet was burnt. We had breakfast at the Epic buffet on Saturday. We ate our lunch on Saturday at 99 Hops on Saturday. We enjoyed the live music they provided on Friday night. Staying on hotel & casino premises Friday-Sunday we ate at on site restaurants- 99 Hops & Epic Buffet. Laying in bed at night strong smoke odor enters the room. Supposedly all smoking rooms are on one floor but smoke smell is through out hotel even with the citrus scented air freshner used. Received a $10 food voucher to pass on room service-went to front desk for towels. Rooms are out dated, no amenities-no coffee pots in room, very limited tv channels. This is for Internet & coffee in the lobby. Christmas present for my husband- Jamey Johnson tickets plus a weekend getaway without kids.
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